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Im just a dude watching over my parents,
and trying to make cartoons and video games from home.
and trying to make cartoons and video games from home.
What Computer Technicians Do When Times Are Slow
Important!
Dear visitors,
This blog and the Tigarus.com network will be changing our website software in May (2024). There will be some down time and there will be a change to the webpage addresses.
We will also be removing the Anime blogs. The Rocksmith Songs website will be unavailable of a few weeks or months while I move the database to the new software.
At the moment we are running on Wordpress, the new software is an in-house project which is 57 times faster. It will also provide more freedom for development.
Thank you for understanding.
- Maintenance and support
- Review, write and modify policies
- Review documentation of recently serviced computers
- Write and update procedures
- Research and development
Maintenance and support, the business systems need maintenance and support to ensure everything is up to date and working properly. Supporting and training staff is necessary. Upgrades to the business system is also done at this time.
Review, write and modify policies, every business has policies for many issues and concerns. As the business develops and experiences change while providing a service, policies may require changes or new policies are to be made.
Review documentation of recently serviced computers, every computer serviced should have a documented service report. These reports should be reviewed for studying new problems, and to update service procedures if needed. Reviewing the service documentation can be used to find areas of improvement.
Write and update procedures, every new problem found is worth noting. People get their computers into many strange problems and finding solutions can be very creative. It is important to write the procedures used so you’d never forget how the problem was solved. Procedures should also be updated if improvement have been made, often a change in software will require updating the service procedures.
Research and development, studying and preparing for problems that has not been encountered yet is good. It is always better to be prepared for the future. Updating and finding new tools for services is time consuming and is very necessary, technology changes fast and software requires updating to keep up with compatibility. Computer technicians may do some software development to simplify tasks, such as automation scripting.
As you can see there are many things a computer technician could be doing right now if things are slow and there is no reason for the technician to be doing nothing. However, if your computer technician has never heard of these things or what documented services are, you may want to recheck their credential to ensure you didn’t hire a fraud.
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