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Learn moreMonths after Northwestel ensured me that they are working to fix the problems with their usage tool and for sometime it appeared that they have done so, but not for long. The last few months of this year have sparked my suspicions of large overheads. A new test has been conducted to prove Northwestel is reporting more data than what has been used.
Date: November 20 – 27, 2011 (7 day test, excludes Wednesday the 23rd)
Purpose: To demonstrate the inaccuracies in Northwestel’s Internet Usage Tool.
Test Conditions: Single computer use, all local network traffic filtered, simple Internet use, downloading of large files, NO BitTorrent or file sharing to prevent any potential reasons for error. Limited to no Internet usage after 10 pm to prevent the possibility of carry over.
Tested Service:
Northwestel’s DSL Classic
$62.95/month, DL 2.5 Megabits, UL 384 Kilobits, 15,000 Megabytes of data.
Test Results
November 2011
Day | NWTEL | Local | Difference | Over Heads |
20 Sunday | 30 | 21.73 | 8.27 | 0.72 |
21 Monday | 66 | 56.61 | 9.39 | 0.86 |
22 Tuesday | 137 | 113.20 | 23.80 | 0.83 |
24 Thursday | 57 | 46.70 | 10.30 | 0.82 |
25 Friday | 4927 | 4266.1 | 660.90 | 0.87 |
26 Saturday | 2072 | 1790.24 | 281.76 | 0.86 |
27 Sunday | 664 | 571.88 | 92.12 | 0.86 |
7 Days | 7953 MBs | 6866.46 MBs | 1086.54 MBs | 16.87 % |
*Wednesday, non test day.
Final Thoughts
As you can see Northwestel is in fact reporting greater data usage than is received.
About 17 percent of your monthly data is lost and not redeemable.
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February 22,2012 and still no sign of change.
As an NWTel cable/internet/phone customer in Yellowknife… I’d like to thank you for your work on this… I have passed it on to my contacts… in the NWT and Nunavut… via Twitter and Facebook….
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