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Im just a dude watching over my parents,
and trying to make cartoons and video games from home.
and trying to make cartoons and video games from home.
Computer Technician Con Artists [Computer Repair]
Important!
Dear visitors,
This blog and the Tigarus.com network will be changing our website software in May (2024). There will be some down time and there will be a change to the webpage addresses.
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Thank you for understanding.
A con artist in the computer industry is much like any other con, smooth talking, lying and avoiding the questions.
A con always agree with the customer. If a customer says “I have a virus” then the con will agree with that the customer. No matter what the problem is or if there was one to begin with, the con will blame everything that happens on a virus that probably didn’t exist.
The customer is always right. A con believes this is true because he is a sales man. You wouldn’t go the hospital and tell the doctor how to do their job and nobody likes a backseat driver either. It is the technician’s job to find out what’s really wrong with the computer.
A con doesn’t ask questions. Often a con will take the computer without asking any questions. A certified technician always has a checklist of short questions to ask the customer and so does your doctor.
What does a con do with a computer? Manufacturers often include a recover disk with most computers. A con may use the recover disk to do what is called a square one solution AKA nuke and pave, this means that the computer will be reset to the manufacturers settings and everything will be deleted. The computer will be the same as it was when you first bought it. A square one solution can be as simple as pressing one button. A con will make no attempt to fix your computer.
The blame game. If the customer says “I have a virus” the con will blame everything on a virus that most likely near existed. The con deleted all your data and probably made your computer worst, blaming his actions on a virus is the perfect cover-up.
How much do they charge? Often a con will charge by the hour, when in fact the best technicians charge a low flat fee for services. The con may charge you for a new copy of your Windows operating system at a retail price, this can cost about $250 and is never needed.
Service Documentation. Certified computer technicians always provide service report (documentation), this document is proof of service, a record of system changes, etc. A con will near provide documentation.
Ask questions. Certified professional always encourage customers to ask questions Whether it’s about where they got their certification or about computers; a professional can answer anything.
It’s ok not to trust me. You the customer have every right not to trust a computer technician, the industry is over flowing with fraud. After reading this I hope you have a better understanding to avoid a con.
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